Salon Operations Manager - Kuwait

  Salmiya   |  08-Dec   |  Ad Id: 311286 (AD EXPIRED)
Details
Posted By : Hanan Mobile No. : EXPIRED
Location : Salmiya Ad Type : Job Available
Responsibilities:
•    Manage employees: schedule, train, develop, coach and counsel, conduct performance reviews, resolve problems, provide open communication and recommend discipline and termination as appropriate.
•    Manage the daily operations of the Salon, Spa to comply with Standard Operating Procedures and safety regulations.
•    Ensure optimal levels of quality service and hospitality are provided to guests.
•    Coordinate and supervise the activities of team members.
•    Provide information and assist employees and foster good employee relations.
•    Monitor and adjust labor/productivity as needed based on business levels.
•    Plan, order and merchandise retail products.
•    Implement and supervise maintenance and sanitation standards of responsible areas and equipment.
•    Maintain all associated maintenance documentation.
•    Monitor and control department budget, grow revenue and contain expenses.
•    Review monthly Profit and Loss Statements and prepares yearly Budgets.
•    Maintains close work relationships with other department managers/supervisors to promote Sales and smooth & efficient operations.
•    Develop, implement and monitor department marketing and sales strategies and promotions.
•    Review sales analysis reports and communicate goals to Spa assistant managers.
•    Meets the attendance guidelines of the job and adheres to regulatory, departmental and company policies.
QUALIFICATIONS:
•    High School diploma or equivalent required.
•    Bachelor's degree preferred.
•    Three to five years of management experience in a Spa or related field
•    Must have strong word, excel and outlook skills.
•    Must possess excellent customer service, leadership, organizational and communication skills.
•    Must have prior experience in developing and leading a team to provide high-quality guest service.
•    Must be flexible to work long hours when necessary.
•    Must be able to get along with co-workers and work as a team.
•    Must present a well-groomed appearance.
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